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Advanced IT Analytics

Getting your data to ‘talk’ could be the single most important thing you do for your organization. More than ever, organizations are relying on data analytics technology for complete insight into transactions to manage risk and improve efficiency.

We know Information Technology (IT) management. We know the insight IT professionals want and we know analytics, thanks to the more than10 years of expertise developed in this field. Our self-service advanced analytics solution provides users with a unified view of their IT, using interactive reports and dashboards. We enable you to get a unified view of your IT by integrating with our Information Technology Services Management (ITSM), Information Technology Operations Management (ITOM) and Customer Support suites.

Our Advanced IT Analytics solutions also pulls in data from other data sources including files, feeds, databases and more, and transforms this data into rich visualizations. Users can create and customize reports on an intuitive drag and drop visual interface with preconfigured KPIs, role based dashboards, prebuilt reports, user filters and different types of visualizations. The solution allows users to slice and dice data easily. Users can securely share and collaborate with their team to reach a consensus quickly.